Undercover Essentials, LLC
Carrie Porhammer
Owner and Video Training Specialist
321-442-0402
info@undercoveressentials.org

Frequently Asked Questions


What makes video shopping different ?


Video Shopping tends to be used for high end sales and sales training. When the shop is being performed, the target is being shopped, but the shopper is also held accountable for their behavior and ability to follow instructions because everything they say is caught on film. The scenarios used in these shops tend to be very complex and shops can last up to 2 hours.


Why should I pay for a video workshop?


As an Independent Contractor, you are responsible for all work related training. You are also responsible for the success of your business. If you choose to video shop, proper preparation can lessen the extensive learning curve. Mystery Shopping Companies will be more likely to use your services in this competitive industry because you have proven yourself to be a professional who takes this business seriously. Paying for good preparation is a win-win for your business and the Mystery Shopping Companies. You get good skills and the Shopping Companies can count on trained shoppers.


Why do you limit the size of the class?


Experience has shown that proper preparation in video shopping can only come with face to face, one on one training. It is highly specialized and each person wears the equipment differently. In order to make the Workshops effective, they need to be small. Any Video Mystery Shopping Company will confirm this fact.  As demand rises, the frequency of training workshops in various locations will also rise.


Also, As this is a very competitive industry, too large of a pool of trained shoppers would defeat the purpose of having the workshops. Undercover Essentials, LLC exists to prepare an elite force of "expert shoppers" who can rise to the challenges of the ever expanding industry. Those who invest in the workshop will be Certified Undercover Video Specialists™ establishing a higher standard and, most likely, gaining preference from sponsoring companies.


How are Workshop costs covered?


Workshops cost money to put on. The participant fee is minimal. To keep the workshops small, most of the cost of the workshop is paid by Sponsoring Video Mystery Shopping Companies. These companies request geographic locations for training and sponsor the workshops in order to find qualified, well trained shoppers. With Video Shopping Companies sponsoring the Workshops, Undercover Essentials, LLC attempts to match qualified Independent Contractors with companies who need them. Due to the nature of the Independent Contractor Status of Shoppers, no jobs are guaranteed or implied.


Is Video Shopping Legal?


Yes, video shopping is legal. Signed consent forms are obtained from individuals who are to be shopped prior to shop assignment.